Knapp Winery and Vineyard Restaurant

Assistant Retail/Tasting Room Manager

Job Description

Assistant Retail/Tasting Room Manager

Cayuga Wine Trail winery is looking for an assistant retail/tasting room manager. The Tasting Room Assistant Manager is responsible for efficiently and effectively promoting the sale of wine and non-wine related products in Knapp's retail shop, maintaining a high level of customer service. The position requires a high level of self motivation, with the ability to be articulate and innovative, and to work in a fast paced ever changing environment. Winery experience is not necessary but restaurant/hospitality/ retail experience is desired.

Essential functions of job:
Assist manager in maintaining scheduling, inventory counts,
Manage process of wine club sales
Take charge of wine competitions and submissions
Manage the guest experience and flow of tasting room
Work a flexible schedule to meet the needs of the business, including evening and weekend shifts
Ensure that opening and closing procedures are properly followed
Responsible for processing shipping orders into POS and FedEx. Assuring the orders are compliant with state regulations
Track daily sales and monthly sales goals
Assist in Tasting room staff training and education
Assist in planning and coordination of winery events
Maintain cleanliness and sanitation standards of winery
Help manage web site and other social media accounts

Minimum of two years Retail/ Hospitality or Tourism Sales Experience
Team Player with professional appearance and demeanor
Excellent written and oral communication skills
Strong customer service skills
Proficient in Microsoft Office Programs- Word and Excel
Knowledge of wine or passion to gain knowledge
Ability to communicate with a wide range of people
Must be able to work weekends and holidays (as needed)
Able to lift a minimum of 40 lbs.

Salary commensurate with experience and education

Email resume to

Contact Information

Business Name: Knapp Winery and Vineyard Restaurant
Street: 2770 Ernsberger Rd.
City/State/Zip: Romulus, NY 14541
Local Phone: (800) 869-9271
Fax: (607) 869-3212
Website Address: